Helpdesk

Control and manage the requirements, tasks and customer service process. Increase the efficiency of business process solutions and customer care availability.

What is HELPDESK?
HelpDesk is a user-friendly web application that greatly facilitates corporate communication and task scheduling for resolution. Its clarity enables quick orientation in assigned tasks and keeps records of their resolution.

WHO IS THE APPLICATION FOR?
HelpDesk is intended for all company employees. It provides managers with information on how to deal with problems and requests that arise, allows ordinary users to quickly report anything that needs to be done, and gives solvers (e.g. IT staff) a perfect overview of how tasks are distributed and what needs to be done.